The Association aims to perform to the highest standards possible and wishes to ensure that tenants, local residents and others are able to judge that performance for themselves.
We have just published our first Performance Report, click here or on the image below to view.
This is our first 'trial' performance report for tenants in preparation for the annual publishing of a performance report to tenants from 2014. This is in line with the Scottish Social Housing Charter which comes into force April 2013.
Our quarterly newsletters include reports on our performance against a range of Key Performance Indicators and copies of these are included in our Documents section under Key Performance Indicators.
In addition, the Association also makes available monthly statistical reports on our performance across a range of housing management and maintenance headings. These can be viewed in our Documents section under Monthly Statistical Performance.