Office closes at 2pm on Christmas Eve for festive break

Please note that our office will close at 2pm on Christmas Eve, re-opening at 9am on Thursday 6th January 2022. Our Freephone emergency repairs line will remain open as usual on 0808 202 6565. The Board and staff at SHA would like to wish you all a very Merry Christmas and a Happy New Year.

Health and safety precautions during service delivery

With the rapid spread of the new Covid variant, we are looking for cooperation from our customers to protect their own health and safety and that of our customers and staff.  Please note the following precautions that we will take to protect you, and precautions that you can take to protect our staff/contractors:

  • Our staff will carry out a Covid test (lateral flow) each day prior to coming into work
  • We will continue to carry out Covid screening checks with you before any staff/contractors visit your home.  We ask that while our staff/contractors are in your home, please wear a mask, socially distance, sanitise and ventilate your homes by opening windows as appropriate
  • You can contact us by phone /e-mail at any time during office hours and still visit the office to speak to staff in person on an appointment only basis.  If coming into our reception area you must wear a face mask, sanitise your hands, and observe 2m social distancing.  You must NOT visit the office if you have Covid symptoms, have had a positive Covid test, or have been in close contact with anyone in the last 10 days who has tested positive for Covid

Please be assured that your health and safety, and that of our staff and contractors, is our main priority and any restrictions that we bring in are for your protection.  We will continue to monitor the situation and adapt our services as needed.

SHA and Upkeep closed on 17th December, from 12.30pm

Please note that both Shettleston Housing Association and Upkeep will close on Friday 17th December, from 12.30pm, re-opening on Monday 20th December, at 9am. During this time, you will be able to contact the repairs line to report repairs as normal. Our freephone repairs line can be reached on 0808 202 6565.

Free Bus Travel for under 22’s

From 31st January 2022 all young people in Scotland aged 21 or younger will be able to enjoy FREE bus travel.

Anyone aged 11 to 21 can get free travel by using their Young Scot National Entitlement Card. More information can be found here: https://www.transport.gov.scot/…/young-persons-free-bus-tr…/

Scottish Child Payment bridging payments

Earlier in the year, the Scottish Government announced additional payments for school aged children.  £160 was paid per child to eligible families on 8th October and a further payment will be made in December for each P1 to S6 pupil who is entitled to Free School Meals due to their parent/guardian being in receipt of low income or a qualifying benefit. The payment can be used by families for any purpose as they see fit.

This payment is in addition to support delivered through the continuation of Free School Meals over the school holidays and the £130 Low Income Pandemic Payment.

Who will receive the payment?

  • Children in P4-S6 who receive Free School Meals will be eligible for the payment.
  • Children in P1-P3 who are eligible due to low income or qualifying benefits only.  Children in P1-P3 who receive universal Free School Meals, and who do not meet the financial qualifying conditions for Free School Meals, are not eligible for these additional payments.
  • Pre-school aged children are not eligible for this additional payment. The Scottish Child Payment is available for children under the age of 6.

Is the payment per family or per child?

  • A payment of £160 will be made for each eligible child in the household.

How will I receive the payment?

  • Payment will be made automatically for all children entitled to receive Free School Meals and meet the criteria detailed above.

When will I receive the payment?

  • Eligible children would have received the October payment on 8th October and the next payment will be in December.

For more information about this payment, please contact our welfare rights officers David and George on 0141 763 0511.