Entries by Tiffany Sommerville

Interruption to Water Supply G31 and G32 – Wednesday 10th February 15:50

Scottish Water have advised of an ongoing issue affecting the supply of water in the G31 and G32 area. Whilst they investigate, residents may experience no water supply or low/intermittent water pressure. Residents may also experience discoloured water. Further updates will be posted on the Scottish Water website: https://www.scottishwater.co.uk/in-your-area/service-updates/glasgow-g31-g32-stage-1-1002

Level 4 Restrictions

From 26 December, as we are returning to level 4 restrictions, we will only be able to carry out essential repairs. We will return to normal repairs service when restrictions are eased again. Essential repairs are those that affect tenant safety / security of the property. We will continue to undertake gas and electrical safety […]

Tier 4: Temporary restrictions on our repairs service

Due to the latest Scottish Government guidance we will be providing a reduced repairs service inside tenants’ homes.  Until 11th December this will be restricted to emergency or very urgent repairs which pose a danger to residents’ health, the property or which make your home insecure. These will include: Burst pipes / leaks  Water coming […]

Scottish Government to invest £19.2 million to support 83,000 Scottish Carers

As part of the next emergency coronavirus legislation, the Scottish Government is proposing an additional £19.2 million investment in Carer’s Allowance Supplement. This is in recognition of the additional pressure carers are under as a result of the ongoing pandemic. If approved by parliament, around 83,000 eligible Scottish carers will get an extra £230.10 through […]

Funding success for Shettleston Community Growing Project (SCGP)

Shettleston’s award winning Growing Project has been awarded over £118K by the National Lottery Community Fund, to allow it continue its work for another three years.  The award will allow it to continue to: help local people grow food for their families, get children involved through the Smelly Welly Club after-school and holiday programme, run […]

Benefit Update: changes to ESA and PIP claims due to Covid 19

From 17 March 2020 until 17 June 2020 there will be no face-to-face assessments for ESA (Employment Support Allowance) or PIP (Personal Independence Payment). The assessment provider should contact claimants to explain what will happen next and the assessment will either be paper based, or carried out over the phone. Until 24 June 2020 no […]

Due to the Coronavirus [Covid-19] outbreak, and in line with Scottish Government and NHS advice, the Association is making changes to some of our services, aimed at minimising risk to service users and staff.

Our office has now been closed to the public. For this reason, our drop in surgeries [allocations, welfare rights and Universal Credit] have been suspended until further notice.

We will continue to deliver our services and encourage you to contact us by phone or email. Where it is necessary to see a staff member in person, we will make an appointment for you.

You can contact us by phone:

0141 763 0511

You can contact us by email:

For repairs: repairsteam@shettleston.co.uk

For housing allocations: allocationsteam@shettleston.co.uk

For factoring: factoringteam@shettleston.co.uk

For general enquiries: sha@shettleston.co.uk

As you will appreciate, this is a fast moving situation and we may need to make further changes as we go forward. Please check our website and social media regularly for further service updates.

Coronavirus (Covid-19) – Update

Due to the Coronavirus [Covid-19] outbreak, and in line with Scottish Government and NHS advice, the Association is making changes to some of our services, aimed at minimising risk to service users and staff. Our office has now been closed to the public. For this reason, our drop in surgeries [allocations, welfare rights and Universal […]