Entries by Tiffany Sommerville

Benefit Update: changes to ESA and PIP claims due to Covid 19

From 17 March 2020 until 17 June 2020 there will be no face-to-face assessments for ESA (Employment Support Allowance) or PIP (Personal Independence Payment). The assessment provider should contact claimants to explain what will happen next and the assessment will either be paper based, or carried out over the phone. Until 24 June 2020 no […]

Due to the Coronavirus [Covid-19] outbreak, and in line with Scottish Government and NHS advice, the Association is making changes to some of our services, aimed at minimising risk to service users and staff.

Our office has now been closed to the public. For this reason, our drop in surgeries [allocations, welfare rights and Universal Credit] have been suspended until further notice.

We will continue to deliver our services and encourage you to contact us by phone or email. Where it is necessary to see a staff member in person, we will make an appointment for you.

You can contact us by phone:

0141 763 0511

You can contact us by email:

For repairs: repairsteam@shettleston.co.uk

For housing allocations: allocationsteam@shettleston.co.uk

For factoring: factoringteam@shettleston.co.uk

For general enquiries: sha@shettleston.co.uk

As you will appreciate, this is a fast moving situation and we may need to make further changes as we go forward. Please check our website and social media regularly for further service updates.

Coronavirus (Covid-19) – Update

Due to the Coronavirus [Covid-19] outbreak, and in line with Scottish Government and NHS advice, the Association is making changes to some of our services, aimed at minimising risk to service users and staff. Our office has now been closed to the public. For this reason, our drop in surgeries [allocations, welfare rights and Universal […]