Make a Payment

Ways to pay

We have made it easier to make payments to us using any of the methods below.

Pay online

It's quick and easy to use your card to pay online. You will need your reference number.

Pay over the phone

Call us on 0141 763 0511 to make a payment.

Visit us

You can use your card or smartphone by visiting us during normal working hours.

Set up Direct Debit

Your payments are protected by the Direct Debit Guarantee. Complete an electronic direct debit mandate.

Tenants of Shettleston Housing

Factored Owner Accounts

Tenants of East End Housing

Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR

Opening Hours:

Mon – Thurs: 9:00 am – 5:00 pm

Fri: 9:00 am – 4:00 pm

Please note that all calls are recorded for training and monitoring purposes.

About us

Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.


East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.

Shettleston Housing Association Ltd © 2025. All Rights Reserved.

Glasgow Fair Weekend

Our office is closed Friday, 18th July and
Monday, 21st July for Glasgow Fair weekend.

We will re-open at 9 am on Tuesday, 22nd July.

For any urgent repairs, please call 0808 202 6565.