Repairs & Maintenance
Appealing a recharge
If you feel you have been charged for works unfairly you can appeal our decision within 28 days of the invoice. An appeal against a recharge will be treated as a Stage 1 Complaint and will be responded to within 5 working days.
Shettleston Housing operates a Rechargeable Repair Policy, the purpose of which is to ensure only appropriate repair and maintenance costs are being met by the Association and to minimise the impact on the Association’s rental income from the cost of repairs and maintenance works that are the responsibility of tenants or former tenants.
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Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR
Opening Hours:
Mon – Fri: 9:00 am – 5:00 pm
Closed between 1:00 pm – 2:00 pm
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About us
Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687.
Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115.
VAT Number GB873630609.
