Routine repairs
We aim to complete these types of repair within 10 working days. Before you proceed, just check:
- You are raising the correct type of repair
- You have checked that this repair is our responsibility to fix
- You have read our handy tips for common issues
- It may take up to 10 working days for us to complete the work
- We will advise you whether a repair is rechargeable and if you are liable to pay but we can only provide an estimate at this time
Want to report a repair online?
Click the 'My Account' button to view your tenancy information, update your details or report a repair directly to us.
24 hour helplines
Office Opening Hours:
Mon – Fri: 8:00 am – 6:00 pm
Connect With Us
Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR
Opening Hours:
Mon – Fri: 9:00 am – 5:00 pm
Closed between 1:00 pm – 2:00 pm
Please note that all calls are recorded for training and monitoring purposes.
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About us
Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.
East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.
