
This is a relatively new type of tenure designed to meet the needs of working households on modest incomes. The properties are managed by the East End Housing Development Company, a subsidiary of Shettleston Housing Association
Mid-Market Rent mainly aims to help people who may have difficulty accessing social rented housing, buying their own home or affording private sector rents. Applications for MMRs will normally be prioritised using the following criteria:
Tenants will enter into a Private Residential Tenancy Agreement with East End Housing Development Company and will have access to a high quality repairs and maintenance service from Shettleston Housing Association.
This Letting Agent Code of Practice (the “Code”) sets out the standards expected of letting agents operating in Scotland in how they manage their business and provide their services.
When a home becomes available, we will advertise it on this web site and social media. Interested parties will then be invited to apply. You can register your interest with us if you would like to receive an alert when a property becomes available.
If you have registered your interest with us, we will alert you by e-mail when properties become available.
We have provided below the answers to our most common questions. If you can't find the information that you are looking for, please contact us for help.
Mid-Market Rent is a scheme to help people on low and modest incomes access high quality affordable rented accommodation.
Mid Market Rent, provided by East End Housing Development Company, mainly aims to help people who may have difficulty accessing social rented housing, buying their own home or affording private sector rents. Your application will be prioritized using the following criteria however emphasis will be placed on your employment status and household income:
You will be issued with a Short Assured Tenancy Agreement, which is similar to the tenancy agreement provided for private rented housing. The agreement will be in the name of East End Housing Development Company which is a subsidiary of Shettleston Housing Association.
The Housing (Scotland) Act 1988, which governs Short Assured tenancies, states that the tenancy must run for a minimum period of 6 months. After the initial 6 months have elapsed the tenancy will continue on a monthly basis thereafter.
More detailed information on Short Assured Tenancy Agreements can be found on the Shelter website which contains useful information on Short Assured Tenancies http://scotland.shelter.org.uk/
A deposit of six week’s rent will be required prior to taking entry. This is a security deposit and will be retained to meet the costs of any damage/dilapidation caused to the property by the tenant or for any unpaid rent after the property has been vacated. The Housing (Scotland) Act 2006 made provision for the implementation of a Tenancy Deposit Scheme in Scotland and in March 2011 The Tenancy Deposit Schemes (Scotland) Regulations 2011 came into force which places a duty on landlords, who receive a deposit in connection with a tenancy, to protect this deposit with an independent third party. From 2 July 2012 landlords are required by law to protect this deposit by transferring the funds to the Approved Scheme.
At the end of the tenancy, you will need to agree with us how the deposit should be allocated. Our Tenancy Deposit Scheme provider will then repay the deposit in accordance with the agreement unless there is a dispute between the parties over the deposit allocation.
If there is a dispute, the Scheme provider will ask for evidence from all parties as to how they feel the deposit should be allocated. It will then carry out an adjudication process and issue a draft report for review by all involved. Once comments have been received then there will be a final decision and the Scheme will pay out the deposit in accordance with that decision. This means that there will be delays in landlords and tenants getting their deposits back, particularly if there is a dispute.
The rent you pay will normally be higher than that for a comparable social rented property, but lower than a privately rented home. The rent takes account of various factors, namely:
Your rent will normally be reviewed each year in April and any increase will generally take effect from 1st August.
You won’t have the opportunity to purchase your Mid Market Rent.
We have finished all properties so that you have no need to decorate. We will not allow you to paint, wall paper or change flooring. You can put pictures on the walls, hang your own curtains and accessorize the flat as you wish.
East End Housing Development Company, as landlord of your property, are responsible for the on going maintenance.
Full details of the respective repairs responsibilities (yours and ours) will be issued to you as part of the allocation process followed by our Housing Team.
If there are any changes to your financial situation which means you will have difficulty paying your rent, you must contact our Housing Department as soon as possible and they will talk you through what your options are.
The flats have been fitted with ‘A’ rated energy efficient white goods including a fridge / freezer, gas hob oven and washing machine. Carpets and vinyl flooring has been fitted throughout. At this time we are not able to offer resident choice with regards to white goods and any floor coverings provided.
Yes, you will be offered the chance to view the property before going ahead to sign an agreement. We will invite you to a viewing when your application has been assessed and you have been made a formal offer of a property. A viewing is subject to receipt of a formal offer, unsuccessful applicants will not have the opportunity to view a property.
Mid Market Rent properties are designed to a high standard of specification. Although items such as white goods, window and floor coverings are included, our Mid Market Rent properties will be let on an unfurnished basis.
We do not permit pets to be kept in the premises.
If you see a property advertised which you think you might be eligible for, you should complete and submit a stage 1 application form. Please note any deadlines that may apply. There is a 2 stage application process for applying for a Mid Market Rent property. Further to submitting a stage 1 application form, applicants will receive direction on the next stage of their application and will be advised to submit a stage 2 form provided they have met the criteria required at stage1.
In order to assess your application we need evidence of your household income, below is our list of acceptable evidence:
Wages – Gross wage used in calculation(1)
Monthly last 3 months payslips
Fortnightly last 6 payslips
Weekly last 13 weeks payslips P60 for the previous tax year
If pay is verified by bank statements(2) then applicants will be asked to provide details of their gross income to ensure that all applicants are assessed on the same criteria.
Not in Employment but have Offer of Employment
Copy of offer letter from new employer which confirms gross starting salary and start date.
Tax Credit
HMRC Tax credit award letter or 3 current and consecutive bank statements showing payments made to applicant.
Child Benefit
If the applicant is unable to provide evidence of Child Benefit in payment we will assume payment relevant to the number of dependent children in the household.
Child Tax Credit
HMRC Tax credit award letter or 3 current and consecutive bank statements showing payments made to applicant.
Self Employed Earnings
Applicants will be expected to provide audited accounts for the previous year or comprehensive accounts for year to date if the business has just recently started operating.
Child Maintenance Payments
3 current and consecutive bank statements
Bonuses/Commission
Monthly last 3 months payslips
Fortnightly last 6 pay slips
Weekly last 13 weeks payslips
Where amounts vary we will use the lowest value as primary income, not an average of the amounts for assessing affordability
Overtime/Shift Allowances
Monthly last 3 months payslips
Fortnightly last 6 pay slips
Weekly last 13 weeks payslips
Where amounts vary we will use the lowest value as primary income not an average of the amounts for assessing affordability
Pensions
Monthly 3 pension statements
Fortnightly 6 pension statements
Weekly 13 pension statements
Annual award letter current year
If pension is verified by bank statements then applicants will be asked to provide details of their gross income to ensure that all applicants are assessed on the same criteria (3)
Shareholder Profits
Dividend Statement
Bank Interest
Letter/ Bank Statements showing applied interest
Other benefits
MMR is aimed at economically active households who do not quality for social rented housing. Where somebody in a household applying is not working, exceptions can be made in appropriate circumstances eg where the household includes a person with a disability and where current housing costs are unaffordable eg in the private rented sector. In these cases non-working benefits will be taken into account in assessing eligibility.
Sickness Benefit
Letter of Award
Unemployment Benefit
Letter of Award
Housing Benefit
Letter of Award
(1) Payslips must show:
(2) Bank Statements must show:
If you are unable to provide salary information we can also accept evidence of your employment from a copy bank statement, along with a copy of your contract or a letter from your employer confirming current employment and gross salary. This must be on company letterhead paper and signed.
If you are unable to provide pension statement information we can also accept evidence of your pension from a copy bank statement, along with a letter from your pension provider confirming gross pension income.
This must be on company letterhead paper and signed.
Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR
Mon – Thurs: 9:00 am – 5:00 pm
Fri: 9:00 am – 4:00 pm
Please note that all calls are recorded for training and monitoring purposes.
Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.
East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.
Our office is closed Friday, 18th July and
Monday, 21st July for Glasgow Fair weekend.
We will re-open at 9 am on Tuesday, 22nd July.
For any urgent repairs, please call 0808 202 6565.