Making payments

Tenants can make payment to Shettleston Housing Association using their tenancy reference number. You can also pay at the Post Office or at PayPoint locations with a Digital Payment Card.

It’s quick and simple to pay online using your debit or credit card. You will just need your tenancy reference number to continue.

You can also make payments at the Post Office or at PayPoint locations if you have a Digital Payment Card. If you wish to receive a Digital Payment Card, please contact us to set this up.

It is your responsibility to make sure that your rent and any payments due to the Association, are paid by you on time. There are a number of ways you can make a payment to the Association and you can receive help with managing your payments if you are experiencing financial difficulties.

Having difficulty paying?

We are aware that some customers will occasionally have difficulty paying their bill. We are here to help, and can provide you with assistance and advice on suitable arrangements and other payment options. We are also able to refer you to our in-house energy advice team and money advice team to help you save money.

Your
Housing Officer

Whether it's a rent query or you need support and advice, our officers are here to help.