Our Annual Performance Report 2023-24
Each year we report on how we have delivered against the standards and outcomes set down in the Scottish Government’s Tenant Charter. We will show you how we performed, compare our results against the average for:
- All members of the Glasgow & West of Scotland Forum of Housing Associations (GWSF); and
- The members of our national “peer group”, which consists of 38 RSLs of a similar size to us which operate in an urban setting.
On reading this report you will see how we compare across a range of categories.
Connect With Us
Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR
Opening Hours:
Mon – Thurs: 9:00 am – 5:00 pm
Fri: 9:00 am – 4:00 pm
Please note that all calls are recorded for training and monitoring purposes.
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About us
Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.
East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.
