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The purpose of this policy is to effectively manage the environment around Shettleston Housing Association’s properties and any common areas, in order to ensure that the neighbourhood is an attractive, well-maintained, safe and secure place to live. The Association aims to provide a responsive service to tenants and owners which will ensure the efficient and effective management of all estates. To achieve this, we will undertake various activities and actions to enhance the appearance of our estates whilst taking account of environmental benefits.
Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR
Mon – Thurs: 9:00 am – 5:00 pm
Fri: 9:00 am – 4:00 pm
Please note that all calls are recorded for training and monitoring purposes.
Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.
East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.
In response to recent social media commentary on housing allocations, we are always happy to listen to and discuss any concerns our tenants might have about any aspect of our work, and we will respond openly through the normal channels.
As a community controlled organisation, the views and needs of local people are at the heart of what we do and we welcome feedback from all in our community. We have no information about the group that has organised recent demonstrations and have not received a request for a meeting with them. Due to the uncertainty around the nature of the protest today, and in the interest of public safety, we took the decision to close our office.
Demand for our homes far exceeds the number of properties available. Through our lettings, we aim to meet a range of housing needs while operating within the requirements of Scottish Government legislation, including that relative to homelessness.
We will continue to consult with our tenants on how we let our homes on the basis of our Housing Allocations Policy.
Our team are still on hand to answer any queries or concerns.Â
However, our team only have limited access to information while our system changeover takes place. As a result, unless your query is urgent, you may be asked to call back at another time.Â
If you are applying for a home, our waiting list is currently closed but will re-open soon.
Our office is closed Friday, 18th July and
Monday, 21st July for Glasgow Fair weekend.
We will re-open at 9 am on Tuesday, 22nd July.
For any urgent repairs, please call 0808 202 6565.