Introduction
The purpose of this policy is to set down our approach to the delivery of the repairs and maintenance service for the Association’s housing stock. The service is one of our most important functions as a landlord, ensuring our stock is well maintained, meets all current standards and is able to meet the needs of our customers. This policy has been developed to take into account legislative, regulatory and good practice requirements in relation to repairs and maintenance services. This policy will also be supported by a suite of procedures, detailing relevant repairs and maintenance activities.
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Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR
Opening Hours:
Mon – Fri: 9:00 am – 5:00 pm
Please note that all calls are recorded for training and monitoring purposes.
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About us
Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.
East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.
