Mon - Thurs 9.00 am - 5.00 pm / Fri 9.00 am - 4.00 pm

Risk Management Policy

24 December 2024 - In Policies

Introduction

In the formulation and implementation of all its policies, SHG operates in accordance with all statutory, legal and regulatory requirements, including but not limited to:

  • the standards set down in the Scottish Social Housing Charter (Scot Gov)
  • the Scottish Housing Regulator’s Regulatory Standards (SHR)
  • the requirements of the Office of the Scottish Charity Regulator (OSCR)
  • the requirements of the Code of Conduct for Property Factors (Scot Gov)
  • the requirements of Public Sector Procurement (Scot Gov)

SHG seeks to fulfil its corporate aims through the development and implementation of its policies. All SHG’s policies operate to achieve its Strategic Objectives as set out in its Business Plan.

Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR

Opening Hours:

Mon – Thurs: 9:00 am – 5:00 pm

Fri: 9:00 am – 4:00 pm

Please note that all calls are recorded for training and monitoring purposes.

About us

Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.


East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.

Shettleston Housing Association Ltd © 2025. All Rights Reserved.

Our Office will be closed on Monday 5th May. Re-opening on Tuesday 6th May at 9.00am. Please call 0808 202 6565 for any emergency repairs