Introduction

We are committed to providing a factoring service to owner-occupiers in Shettleston.

As a Registered Social Landlord and a Registered Scottish Charity, our aim is to deliver high-quality, responsive services at an affordable price. We have a professional team in place to support you, including an in-house welfare rights advice service available to all owners. We continually review our services and customer feedback to improve what we do and how we do it.

As a Registered Scottish Charity, we are dedicated to supporting people in our communities. Shettleston Housing Association is a Registered Social Landlord and a Registered Scottish Charity (SC036687). We are a community-based organisation, and our mission is to provide high-quality, affordable homes and services that enhance the lives of our residents and the wider community. We are managed by a Board of Management Committee made up of residents and other members of the community who ensure we are a well-run and forward-thinking organisation.

We are registered as a Property Factor with Scottish Ministers, and our registration number is PF000226. As a registered factor, we are bound by the statutory Code of Conduct for Property Factors, which governs our relationship with homeowners and the services we provide.

You can review the register at the Scottish Property Factor Register at https://www.propertyfactorregister.gov.scot/

• Factoring Written Statement of Services pdf (666kb) [ download ]