Information about our work, our strategy and policies for delivering services and information for our service users.
1.1 Descriptions of Who We Are | |
Our Purpose | Click here |
Vision | Click here |
Values | Click here |
Strategic Objectives | Click here |
Areas of operation | Click here |
Business Plan (or summary) | Click here |
1.2 Location and Opening Arrangements | |
Address | Click here |
Telephone number and e-mail address for general enquiries (and dedicated lines where appropriate) | Click here |
Opening Times | Click here |
General contact arrangements | Click here |
Local/Area office contact details | Click here |
Contact details for making a complaint | Click here |
1.3 Information relating to Freedom of Information | |
Publication Scheme and Guide to Information | Guide to Information |
Charging Schedule for Published Information | Guide to Information |
Contact details and advice on making an FOI request |
Jo Farren, Corporate Services Manager |
Freedom of Information and Environmental Information Policy. | Click here |
Charging Schedule for environmental information provided in response to requests made under EIRs | This document |
1.4 About our Governing Body | |
Information about our Governing Body Members |
Shettleston Housing Association: Upkeep: |
How to become part of the governing body | Website – Get involved – Click here |
1.5 About Our Staff | |
Our Executive Team | Shettleston Housing Association – Click here Upkeep – Click here |
Our Organisation’s Structures | Shettleston Housing Association – Click here Upkeep – Click here |
1.6 Governance Documents and Corporate Policies | |
Rules/Articles | Click here |
Standing Orders | Click here |
Membership Policy | Click here |
Code of Conduct for Staff | Shettleston Housing Association – Click here Upkeep – Click here |
Code of Conduct for Governing Body Members | Click here |
Entitlements Payments and Benefits Policy | Click here |
Register of Interests | Available on request. |
Equalities Policy | Click here |
Health and Safety Policy | Click here |
Sustainability Policy | Click here |
1.7 Relationship with Regulators | |
Engagement plan with Scottish Housing Regulator | Click here |
Assurance Statement | Click here |
Annual Return on Charter Submission to SHR | Click here |
Financial Returns to SHR |
5 Year Financial Projection 2022.2023 |
Charter report to tenants | Click here |
Internal Auditors | Wylie & Bisset – Click here |
External Auditors | Azets – Click here |
1.8 Group Details | |
Details of our subsidiaries/parent organisation | Upkeep (Shettleston Community Enterprises Ltd) East End Housing Development |
1.9 Key Partnerships | |
Strategic agreements with other organisations |
Glasgow City Council – Click here |
Helen McGregor House
65 Pettigrew Street
GLASGOW, G32 7XR
Mon – Fri: 9:00 am – 5:00 pm
Closed between 1:00 pm – 2:00 pm
Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687.
Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115.
VAT Number GB873630609.