Repairs and Maintenance
Emergencies
Emergency repairs are only those which seriously affect the occupation of your property, by posing a danger to health and property or by making your home insecure. These include:
- Water coming in and affecting electrical equipment
- Complete blockage of soil or waste pipes
- Dangerous structural condition, e.g. falling masonry
- Total lack of water and/or heating
- Total loss of light/power to house
- Total loss of security due to broken windows or damaged doors
Factored owners will be charged as per Terms and Conditions of service.
If you need an emergency repair contact:
During office hours call: 0808 202 6565
At other times call: 0808 202 6565 (you will be prompted to press 1 and will then be passed through to our emergency repairs provider)