Today we will begin contacting some tenants by telephone to carry out a short survey to find out what you thought of the Association’s services during the pandemic, what we could have done better and what your future needs may be. The survey will be carried out by an independent company called IBP Strategy & Research. The survey is optional and you don’t need to take part. However, we’d love to hear your views so that we can make improvements where needed and learn from your feedback. Anything you tell IBP interviewers is fully confidential. The surveys will be taking place over the next two weeks. Please call us on 763 0511 if you have any questions about the survey.
Shettleston Housing Association Ltd is a Registered Scottish Charity, No. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, Registered No. SP1884RS. Property Factor Registered No. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115