This year’s Performance Report can be viewed here on our website. It shows how we delivered against the key Scottish Social Housing Charter outcomes in 2022/23 and compares our performance with that of other social landlords. The report confirms that we continue to perform relatively well but with some areas identified for continuing review and improvement.
The report includes our Service Improvement Action Plan which sets out how we aim to address issues raised by tenants in the Tenant Satisfaction Survey that was carried out in the early summer. Thanks to Tenant Forum members for their earlier feedback on the draft Plan.
If you would like more information about the Report, or the Tenant Forum, please contact your Housing Officer of Jamie Sweet our Community Regeneration Officer.