Please note that our services will stop early on Monday 1st March for staff training, from 2pm. You will still be able to call the emergency repairs line for any emergencies on 0800 202 6565. Normal services will resume on Tuesday 2nd March, at 9am. We apologise for any inconvenience this may cause.
Applications close on Sunday 28 February for children born between 1 March 2015 and 29 February 2016. You can still apply even if your child has deferred school entry.
You may be eligible for this payment if:
For more information, visit: https://www.mygov.scot/best-start-grant-best-start-foods/
Scottish Water have advised of an ongoing issue affecting the supply of water in the G31 and G32 area. Whilst they investigate, residents may experience no water supply or low/intermittent water pressure. Residents may also experience discoloured water.
Further updates will be posted on the Scottish Water website: https://www.scottishwater.co.uk/in-your-area/service-updates/glasgow-g31-g32-stage-1-1002
We are very pleased that we have made some changes and can now accept housing applications directly through our website. This means that applicants will no longer have to request a paper copy by post and can apply immediately online (paper copies still available on request).
To apply now, please visit https://www.shettleston.co.uk/find-a-home/apply-for-a-home/
Anyone aged over 16 can apply and we will assess their application.
As you will be aware, the Scottish Government introduced tighter restrictions on 5th January and these appear likely to remain in force until at least the middle of February. We are continuing to deliver all of our essential services but need to ensure that we are doing so in accordance with the Scottish Government’s new “Stay at Home “ Guidance. In this way we will minimise the risk of cross-infection and best protect the health and safety of our staff, tenants and other service users and their families. As a result you will notice some differences to how we operate:
Please remember that in any situation where a staff member or contractor is to meet with you we will ask you some questions about your current situation and whether you are self-isolating or shielding so that we can understand how best to protect all concerned.
If you have any questions about any of this, please do not hesitate to contact us on 763 0511 or sha@shettleston.co.uk.
There is plenty of support available for any concerns about mental health and wellbeing. A website called Heads Up provides a wealth of information about the range of support available in the Glasgow area, please click on the link below to find out more: http://www.headsup.scot/services-and-support/what-support-is-there-for-you/
The Heads Up website also provides helpful information about steps you can take to look after your mental health, and also provides useful facts about the types of mental health conditions that folk may be affected by. To watch videos about real life stories of those affected by mental health conditions, please click on the tab for Read Lives Real Stories.
From 26 December, as we are returning to level 4 restrictions, we will only be able to carry out essential repairs. We will return to normal repairs service when restrictions are eased again. Essential repairs are those that affect tenant safety / security of the property. We will continue to undertake gas and electrical safety checks.
Please note that our office will close at 2pm on Christmas Eve and will remain closed until 9am on Wednesday 6th January 2021 (office will still be closed to the public with most staff working remotely). Our emergency repairs line will remain open during the festive break on 0808 202 6565. The Management Committee and staff would like to wish you all a very happy Christmas and new year!
Residents would have received a copy of our brief performance report with our winter newsletter. The We would appreciate your feedback on how we reported the information to you as this will be taken into account when producing next year’s report. Please note that this year’s report was shorter than usual due to the timing of the report’s publication and in a bid to keep costs down.
The performance report can viewed by clicking here.
The survey will only take a couple of minutes to complete and your feedback will help us to improve what we do. To complete the survey now, please click here (this will open up a secure new page outside of our website).
We received our seventh landlord report from the Scottish Housing Regulator (SHR), at the end of October. This repot can be accessed by clicking here.
The timing of reporting and receiving the report was delayed due to the pandemic, however, we are very pleased to note that once again the Association has demonstrated good performance against the majority of indicators during 2019/2020. The Regulator measures the performance of all social landlords in Scotland, in areas including homes and rent, quality and maintenance, neighbourhoods, tenant satisfaction and value for money. Performance is then set against the Scottish average for each indicator, allowing tenants and others to see how their landlord compared to the Scottish average.
For further information about the Association’s performance, please contact Anne McAlpine, Director of Customer & Community Services on 0141 763 0511.
Shettleston Housing Association
Helen McGregor House,
65 Pettigrew Street,
Shettleston,
Glasgow G32 7XR.
0141 763 0511
Repairs: 0808 202 6565 (Freephone)
Texting service: 07407 492606
