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Join Scottish Housing Regulator's National Panel and give your views!

19th Feb '19: Would you like to help improve social landlord services
in Scotland? The latest National Panel survey is now
available to all service users! To join the Regulator's National Panel and complete the survey, please visit

How did we perform in 2017/18?

1st Nov '18: Our annual Performance Report is now available to read online. We have had a busy year with significant organisational changes. We have achieved a lot, as set out in the report, comparing our performance to the Scottish Average and Peer Group Average. Read more

Successful AGM approves elected Committee members!

28th Sep '18: The Association held a successful AGM last night, where members approved the Management Committee election results, confirming that ten people were elected to serve on the Committee for the next 12 months, including a number of new faces. Congratulations to all those that were elected.

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Regulator's landlord report for Shettleston Housing Association

10th Sep '18: The Scottish Housing Regulator publishes its Landlord Report on 31st August each year. This report shows how each social landlord performed against the Scottish Social Housing Charter in the last financial year (2017/18). We are pleased to say that we generally performed quite well across most areas, when compared to the Scottish Average. Nevertheless, we will continue to strive for improvement and better performance where needed.

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Arts &Crafts class & Easy Exercise class

*Are you an older Shettleston resident interested in drawing or painting?
*Or, would you like to join a fun, exercise class, especially for older people?

Thanks to funding from the Big Lottery, the Shettleston Keen-agers are hoping to roll out two classes for older people in Shettleston. Based at Edrom Path housing complex, both classes will be led by experienced tutors and should be an enjoyable experience for all – yes, even the exercise one!
Read more

Hot off the press - June newsletter

Our summer newsletter is out now and jam packed with news and information about our services, developments, improvement plans, performance data and much more. You will also find information about the upcoming Family Fun Day. Read more

Spring Newsletter now available online!

Our Spring newsletter is available to read online Read more

Winter Newsletter Now Available!

Hot off the press! Our festive edition of 'Shettleston Matters' is now available to view. Read more

Hot Off The Press! Performance Report 2017

The latest edition of our Performance Report provides you with information about our key achievements, highlights, service improvements, tenant satisfaction levels, and much more performance related data. Read more

Internal Management Plan 2017

What are the Association's priorities in 2017/18? Read about our plans for capital repairs, development, energy efficiency and much more in our Internal Management Plan 2017. Read more

New helpful leaflet about paying your rent

Our new leaflet provides you with valuable information on the various ways that you can pay your rent and any other fees due to the Association. In addition to this, the new leaflet also provides important information about what to do if you are experiencing financial difficulties and outlines the services that we can offer to assist you with managing your payments and any arrears. Read more

Regulator's Landlord Report now available!

Find out how the Association performed against the Scottish Social Housing Charter by reading the Regulator's 'Landlord Report' for Shettleston Housing Association. The Landlord Report compares our performance to the Scottish Average for a number of key indicators. The link below will take you to a page with links to the Regulator's Landlord Report, a comparison tool and the Association's Charter return in full.
Read more

Have you tried our SMS service yet?

Residents can now send us a text message as an easy and quick way to contact us. The Association’s texting service number is 07407 492606. Read more

Read about our priorities in our Internal Management Plan

What are the Association's priorities in 2016/17? Read about our plans for capital repairs, development, energy efficiency and much more in our Internal Management Plan 2016. Read more

Mid Market Rent property available

Are you looking for a two bedroom home to rent? We currently have a 3-apartment Mid-Market Rent property available for renting. It has one double bedroom, and one single bedroom.

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Association reaches 40 year milestone

This year sees the 40th anniversary of the Association being set up and, over the months ahead, we will celebrate our birthday in a number of ways, including events within the community and in the pages of our newsletter.
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Hot off the press - Performance Report 2013/14

Looking back at our performance in 2013/14, the latest edition of our Perforomance Report provides you with information about our key achievements, highlights, service improvements, tenant satisfaction levels, and much more performance related data. Read more

Regulator publishes 'Landlord reports' for Scottish social landlords

The Association received its first Landlord report from the Scottish Housing Regulator for its performance in 2013/14. On reading the results, our Chair, Annie McAllister commented “I am very pleased with the outcomes achieved by the Association given that we have surpassed the Scottish average in the vast majority of the key performance indicators”.
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Quicker response to urgent repairs!

Did you know that the Association has improved its target response time for urgent repairs? Following consultation with the Consultation Panel, and taking into account the views of our tenants and service users, the Management Committee approved the new target of responding to urgent repairs within four working days, instead of five working days! Read more

Staffing changes in the Housing Management team:

All tenants, please be aware that there have been some staffing changes within the Housing Management Team. A full list of the changes has been provided below, detailing which addresses are affected by the staffing changes. Read more

Pettigrew Street Phase 3 Now Complete!

The £2.3m development of 24 high quality newbuild apartments has now been completed and is occupied by the delighted new tenants.

This has been the first Mid Market Rent development the Association has undertaken and it has demonstrated that there is an appetite for accommodation within this new sector in Shettleston.
Read more

A glowing Care Inspection report for our Supporting People Service!

The Association is very proud to announce that we received an excellent report following an unannounced care inspectorate review of our Supporting People Service, which took place over three days in March 2014. A huge well done to the Supporting People Service team for their commitment and hard work in delivering a fantastic and valued service to our customers.
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New 'Looking after our customers' leaflet now available!

Shettleston Housing Association is pleased to introduce our new ‘Looking after our Customers’ leaflet. The leaflet explains how we will communicate and interact with tenants and other service users in 13 key areas. A hard copy of the leaflet can be obtained from the reception desk at our office. Read more

New 'Welfare Reform' leaflet - the Association's response

Welfare reform is one of the most talked about issues of today and quite rightly; the changes being made by the UK government represent the biggest reform of the system since its introduction in the 1940s. The impact of welfare reform on communities like ours will be considerable, with the ‘bedroom tax’ introduced in April this year just the first of many challenges ahead for both tenants and the Association. Read more

Brrr! It's getting cold!

Our updated Winter Advice Newsletter is now on the website. Check it out for tips on how to stay warm this winter in the most energy efficient way. It also includes information on any schemes and grants currently available to help with the bills. Read more

New and improved Engagement Strategy

We are pleased to say that our updated ‘Engagement Strategy’ was approved by the Management Committee in June 2013, subject to consultation with you. The updated Engagement Strategy describes how the Association intends to engage with its service users and meet the requirements of the Charter. Read more

Welfare Reform – Shettleston HA’s response:

Big changes are afoot with Welfare Reform’s ‘bedroom tax’, and the forthcoming ‘universal credit’. The impact on tenants will be far reaching and many changes will impact directly on the work of the Association. Read our detailed response to Welfare Reform in the attached article. Read more

HOT off the press - Performance Report 2012/13

We have just produced and distributed our annual Performance Report, looking back at how well we did in 2012/13. To view the report, please click on this link: Read more