Increased services from 26th April 2021

Following the significant relaxation in rules around Covid-19 from 26th April, we are pleased to say that we have increased the services that we can deliver and are looking to progressively start to build back our services subject to the improving Covid situation. This means that we are now able to deliver non-essential repairs and to do more out in the community. However, our office will continue to remain closed to the public for the time being, until further notice.

Former Shettleston primary school site to be transformed

Shettleston Housing Association has secured detailed Planning Consent to transform the site of the former St Mark’s primary school into a new, family focussed development.

Following competitive tender, Paisley-based construction firm JR Group has been appointed by the Association as design & build contractor to deliver this exciting new project on the edge of Tollcross Park.

The former school closed in 2004 and has lain derelict after being subject to a fire 2012. The site was purchased by the Association in 2018 and the new design & build contract with the JR Group is set to breathe new life into the area with the construction of 44 social rented homes, featuring a mix of 19 flats, 17 houses and 8 cottage flats.

Construction of these high quality, energy efficient homes is due to commence this summer, with properties designed to achieve Glasgow City Council’s Gold Hybrid standard. Funding for the project has been secured through Glasgow City Council’s Affordable Housing Supply Programme and from the Association’s own loan finance via Royal Bank of Scotland.

The Association and JR Group are working closely with a range of partners, including architect Anderson Bell & Christie, to finalise the detailed proposals for this exciting project.

The Association is thrilled to be progressing the St Mark’s site following a difficult year for newbuild construction. Lesley Scoffield, Chair of Shettleston Housing Association, said: “The Association is delighted to be able to deliver 44 new, social rented homes on this prominent site. St Mark’s has had a few false starts and we’re now really looking forward to transforming this area into much needed, larger family homes that, we hope, will complement the established neighbourhood in this part of Shettleston.”

Andrew Dallas, Project Director for the JR Group, said he’s delighted to be working with the Association to bring forward plans to deliver new, social housing in Shettleston.

Andrew said: “We’re over the moon to have won the construction contract for this exciting project. This is the first time we have worked with Shettleston Housing Association and we’re delighted to be striking up a working relationship with them.

“The former St Marks Primary School is a site that many are keen to see redeveloped and brought back to life, so we’re confident that this social housing development will be a welcome boost to this already popular area. We’re looking forward to getting started with works this summer.”

Office closed from 2.45pm for staff training

Please note that the office will be closed today from 2.45pm for staff training. We apologise for any inconvenience caused. You can still contact us by email on and we will come back to you as soon as possible from tomorrow onwards.

Please note that you can still call us for any emergency repairs during this time. We will re-open as normal from 9am tomorrow.

Bogus text message warning

It has come to our attention that there are scam text messages being sent by a bogus company, asking people if they want them to check if they qualify for the Covid-19 self isolation grant of £500. The text message may say that you qualify for the grant and ask you for bank details. Please do not respond to any such text messages, or any messages that look suspicious, and never disclose your bank or personal details.

Glasgow City Council is administrating the Covid-19 self isolation grants. Information about the grant can be found on their website and you can also apply online:

Best Start Grant School Age Payment – applications close 28th February

Applications close on Sunday 28 February for children born between 1 March 2015 and 29 February 2016. You can still apply even if your child has deferred school entry.

You may be eligible for this payment if:

  • if your child is the right age for the payment
  • whether you’re in work or not, as long as you’re on certain payments or benefits
  • as long as you’re the parent of a child, or the main person looking after the child

For more information, visit:

Interruption to Water Supply G31 and G32 – Wednesday 10th February 15:50

Scottish Water have advised of an ongoing issue affecting the supply of water in the G31 and G32 area. Whilst they investigate, residents may experience no water supply or low/intermittent water pressure. Residents may also experience discoloured water.

Further updates will be posted on the Scottish Water website:

You can now apply for a home ONLINE!

We are very pleased that we have made some changes and can now accept housing applications directly through our website. This means that applicants will no longer have to request a paper copy by post and can apply immediately online (paper copies still available on request).

To apply now, please visit

Anyone aged over 16 can apply and we will assess their application.

Our delivery of essential services under lockdown restrictions

As you will be aware, the Scottish Government introduced tighter restrictions on 5th January and these appear likely to remain in force until at least the middle of February. We are continuing to deliver all of our essential services but need to ensure that we are doing so in accordance with the Scottish Government’s new “Stay at Home “ Guidance.  In this way we will minimise the risk of cross-infection and best protect the health and safety of our staff, tenants and other service users and their families.  As a result you will notice some differences to how we operate:

  • We are currently only able to carry out “essential“ repairs , required to protect tenant safety and/or the security of the property.  These will mainly fall within our own Emergency repair category. 
  • We will be continuing to seek to carry out Gas and Electrical safety checks which are essential for tenant safety.
  • We aim to minimise the number of occasions when a staff member has to visit your home.  As a result, when you report a repair you are likely to be asked more detailed questions about the problem and may also be asked if you are able to send us a digital photograph of the problem.  Our Maintenance Officers will now only visit to assess the problem when really necessary.
  • Upkeep, our direct works team, will continue to deliver the following services and has further reviewed its health and safety protocols: close cleaning, backcourt maintenance, bulk uplift and removal, gutter cleaning, and legionella testing (from common areas)
  • Inspections at the end of tenancies have now been suspended and outgoing tenants will be given detailed information about what they need to do to ensure that the property is left in a suitable condition.
  • Work to empty (or “void”) properties will continue as normal in order to prepare them for re-let as soon as possible to meet the needs of homeless and other households in need on our list.
  • Our lettings process will however now be ‘contactless’ where possible, with viewings being offered “virtually” and tenancy sign- ups taking place online as appropriate.

Please remember that in any situation where a staff member or contractor is to meet with you we will ask you some questions about your current situation and whether you are self-isolating or shielding so that we can understand how best to protect all concerned. 

If you have any questions about any of this, please do not hesitate to contact us on 763 0511 or   

Support services available for mental health concerns

There is plenty of support available for any concerns about mental health and wellbeing. A website called Heads Up provides a wealth of information about the range of support available in the Glasgow area, please click on the link below to find out more:

The Heads Up website also provides helpful information about steps you can take to look after your mental health, and also provides useful facts about the types of mental health conditions that folk may be affected by. To watch videos about real life stories of those affected by mental health conditions, please click on the tab for Read Lives Real Stories.